Outreach privacy notice
Updated 6 November 2026
Who is responsible
Munesu Chingwena, a UK sole trader trading as Finessu The Jeweller, is responsible for the personal information described here. Contact finessu@munesu.com about privacy or to stop marketing. This notice covers professional outreach and related correspondence, not every use of this website or an eventual purchase.
Information used and where it comes from
I use names, professional roles, business contact details, public information about professional work and occasions, source links, and records of messages, replies and contact preferences. Sources include your own or your organisation's website, authorised representatives, professional directories, public announcements and relevant editorial coverage. Information you send in a reply also forms part of our correspondence. You can ask for the particular source used for your details.
Purpose and legal basis
I use this information to assess whether a bespoke jewellery invitation or professional referral conversation is relevant, contact an appropriate person, respond to enquiries, and avoid repeated or unwanted contact. For permitted business outreach, the basis is legitimate interests in developing relevant client and professional relationships, assessed against your rights, expectations and the likely impact. That assessment does not make every public email address available for marketing. Where consent is required, I do not send marketing without valid consent or an applicable legal exception. If you request steps towards a commission, information needed for those steps may be processed on that basis. Records needed to meet legal obligations are kept for that purpose.
Your choice
You do not have to provide information or reply. You can object to direct marketing at any time, without giving a reason, by replying to a message or emailing finessu@munesu.com. Marketing to you will stop. A minimal suppression record is retained to prevent further contact. Withdrawing consent, where applicable, does not affect the lawfulness of earlier processing.
Service providers and international processing
Correspondence is handled through Google email services. Relevant research and correspondence may be processed using OpenAI tools to assist research, drafting, checking and record maintenance, alongside the local business system. Shopify hosts this notice and the website. Service providers may process information outside the UK, including in the United States. Their published information describes the applicable transfer arrangements, including adequacy mechanisms and contractual safeguards: Google transfer frameworks, OpenAI Europe privacy policy and Shopify privacy policy. Contact me for details of the arrangements relevant to your information. Information is not sold as a mailing list. It may also be shared where necessary to comply with law or obtain professional advice.
Automation
Software and AI assist the assessment of professional relevance and preparation of messages. Checked first emails and up to two follow-ups may be sent automatically under my instructions. Replies are reviewed before any response; objections stop the sequence. This is not automated decision-making with legal or similarly significant effects on you. These outreach emails do not use tracking pixels.
How long information is kept
Unpursued research is reviewed after 180 days; inactive or declined prospects are reviewed after 12 months. Information no longer needed is deleted or anonymised following review. If it remains necessary for an active conversation, a legal obligation or a dispute, the reason for retaining it is recorded and reviewed. Minimal suppression and delivery-history information may be retained longer to honour objections and prevent duplicate contact. These criteria also guide review of retained copies and backups.
Your rights and complaints
Depending on the circumstances, you can ask to access, correct or erase your information, restrict its use, receive portable data where that right applies, or object to processing based on legitimate interests. The right to object to direct marketing is absolute. Email finessu@munesu.com to exercise your rights or raise a concern. You can also complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint. This notice will be updated if these practices change.